Terms & Conditions

Who We Are

Welcome to Colours of Carpets, your trusted online destination for premium carpets and rugs across India.
Our website address is: https://coloursofcarpets.com
By using our website, you agree to the terms and conditions stated below. Please read them carefully before browsing or purchasing any product.

Comments

When visitors leave comments or reviews on our site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.
Your comments may be displayed publicly after moderation to maintain a positive and safe shopping environment.

Media

If you upload images or product photos to the website (for example, in reviews or design consultations), you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website uses cookies to improve your browsing experience and personalize product recommendations. Cookies help us:

  • Remember your preferences and cart items.

  • Analyze website traffic for better performance.

  • Provide a more customized shopping experience.

You can choose to disable cookies through your browser settings, but some parts of the site may not function properly without them.

Embedded Content From Other Website

Articles or product pages on this site may include embedded content (e.g., videos, images, links, etc.). Embedded content from other websites behaves in the same way as if you visited the other website directly.
These websites may collect data, use cookies, and track your interaction — please review their respective privacy policies for more details.

Who We Share Your Data With

We value your privacy and do not sell, trade, or rent users’ personal identification information.
Your data may be shared only with:

  • Trusted service providers (payment gateways, logistics partners).

  • Analytics and marketing tools (Google Analytics, Meta Ads) to improve user experience.

  • Legal authorities, if required by law.

All partners comply with strict confidentiality and data protection standards.

How Long We Retain Your Data

If you leave a comment or make a purchase, the data and related metadata are retained indefinitely to help us provide after-sales service and improve customer experience.
For registered users, we also store personal information in their user profile. You can request deletion or correction of your personal data at any time.

What Rights You Have Over Your Data

You have the right to:

  • Request access to your personal data.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications.

  • Request an exported file of the personal data we hold about you.

To exercise these rights, please email us at support@coloursofcarpets.com.

Where Your Data Is Sent

Visitor comments and form submissions may be checked through an automated spam detection service.
Payment-related data is securely processed by trusted third-party payment gateways following industry-standard encryption and compliance (such as PCI-DSS).